F.A.Q

	How much do Viva Portraits cost? Viva offers a wide range of display options that come in different sizes and formats to make your house a home. As a guide, prices range from $275 for a desk print to $6850 for a spectacular canvas display from our Lifestyle Range. The options are endless and we will suit the product to what you want. Many people choose to use our flexible payment plan to spread the cost of their investment.
	What can I spend my voucher credit on? Your Viva gift voucher will entitle you to a certain amount of credit. The amount on the Voucher is used towards your photo shoot and additional prints purchased. All studios have a wide range of products to meet any budget and we will ensure your purchased products are exactly what you want.
	Can I buy a Portrait gift voucher for somebody? Viva gift vouchers are a fantastic way to celebrate those special stages in life... Whether it's for Mother's day, Father's day, Christmas present, pregnancy, newborns, weddings, anniversaries, birthdays, a Viva gift voucher is a fantastic present.
	Do you do my makeup prior to the photography session? No. Viva is all about capturing your natural character and revealing the real you and as a result we would prefer you to come as yourself. Once you’ve booked your Session a member of the studio team will call you to help you prepare for your Session and they will be happy to recommend what will look best so you get the most out of your experience.
	Is it safe to give my credit details over the Internet? Any information sent to us is encrypted (scrambled) while being sent over the Internet. Our site uses 128-bit encryption which is the accepted standard for online transactions; no-one will be able to intercept your details.
	How long will the session take? Most photo shoots take 45 minutes to one hour. However you won’t be rushed if it does take longer. Straight after your photo shoot, you will view your images in our relaxed viewing room which takes approx 1 hour. The whole session will take around 2 hours.
	What if my children don’t behave? It sometimes happens but don’t stress, we will make another appointment and try again. You can also have your photo shoot and view your images on a separate day if your children need a break
	Do I need to make an appointment? Preferably. An appointment will guarantee you get the best time for your baby/family to ensure they are in the best mood. However we frequently have people who need a shoot “asap”. So if you need a session right away we can accommodate you. Just call or drop in to your nearest studio.
	How long does the selection of Photos take? The selection of photos takes approximately 1 hour. This will take place shortly after your photoshoot in our comfortable viewing room. We cater for all budgets and ensure you walk away from the experience happy and satisfied.
	Can I purchase multiple products? We cater for our clients needs with a large and effective range of products. Whatever you desire, we can accommodate.
	Are there any payment options available? Viva offers clients Take Home Layby; an affordable payment plan option. Whatever your budget, Viva can accommodate. Benefits Viva clients only need to pay 33% deposit of the total purchase price. Viva clients can spread the remaining cost of their order over 12 to 18 months Viva clients are able to take the goods home while paying off their order NO INTEREST on payments Requirements Need to be working full-time Be an Australian Citizen Have a Current Australian Drivers License Payment of a 33% deposit of the total purchase price